Generate more business with QR codes for Chat

Why chat?

At some point, you have probably seen and even used the chat function on a website to get customer support or to ask a question before buying a product. Chat is the most preferred way to communicate with a business and is especially popular with millennials and younger customers.

  • anonymity while asking questions
  • faster response times
  • freedom to multitask

Why QR codes?

While QR codes have been around since 1994 and are widely used in many parts of the world, it took a global pandemic for the technology to get traction in the United States. Another major driver of adoption has been the addition of native QR code readers to virtually every phone camera in 2017, eliminating the need for app downloads.

Why QR Codes for Chat?

One of the most popular call-to-actions in direct mail, print, out of home, and other non-digital forms of marketing is to “contact our business”. These offline marketing campaigns also tend to target customers in the consideration phase of purchase, where chat is a particularly powerful communication tool. QR Codes for Chat makes it possible to supplement these campaigns with a “scan to chat with us” option.

How will this help my business?

For our existing customers, we see as many as 1 out of 4 customers engaging in a chat at some point in the sales process. But what if chat converted just one more interested prospect into a customer each month? What would that be worth to your business?



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Writing about innovative ways to use chatbots for lead gen, conversation design, and other cool stuff in the conversational advertising space.